FAQ

FAQ

Get direct answers about coverage areas, service call pricing, materials, photo quotes, and what kinds of jobs are the best fit.

Common Questions

Quick answers for the questions that most often slow down scheduling.

This is where the practical objections get answered: service area, speed, pricing, photos, fit, and how the quoting process works.

Do you offer same-day service?

Same-day availability depends on the schedule, the repair type, and your location, but urgent handyman calls in the core service area are prioritized when possible.

What areas do you serve?

Delay Services serves Ann Arbor, Ypsilanti, Brighton, Whitmore Lake, Dexter, Belleville, Saline, Dearborn, Southfield, and nearby communities across Washtenaw County, Livingston County, and Wayne County.

How does pricing work?

The service call is $150 for the first 2 hours. After the first 2 hours, labor is $75 per hour.

How do quotes work?

Many jobs can start with a call or texted photos. If the scope is mixed, access is unusual, or the repair needs more review, the details are confirmed before scheduling.

What payment methods do you accept?

Website payments are processed through Stripe. If the job needs a different payment arrangement, that can be confirmed during booking.

Can I text photos of the job?

Yes. Texting photos is the fastest way to start pricing many small repairs, turnovers, and install requests.

Do you handle rental turnover work?

Yes. Turnovers, punch lists, and make-ready repairs are a strong fit for the service structure on this site.

Do you provide materials for the job?

Materials are customer-paid, and Delay Services does not mark up material prices.

What types of jobs are the best fit?

The best fit is the repair, install, or grouped maintenance work that needs a dependable one-contact solution without turning into a large contractor project.

How quickly do you follow up on new leads?

Calls and text-photo requests are the fastest path. Form submissions are intended to be short and should still move into a follow-up quickly.

Still Not Sure?

If the answer depends on photos, access, or the exact repair list, use the call or text path. The FAQ is here to reduce friction, not replace a real scope conversation.

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